Frank Steddenbenz - VP Client Relations
Frank has 30+ years experience in information technology, supporting the P&C and Life Insurance industries. The last 23 years consisted of managing various combinations of technical, marketing, and operations staff. The range of applications includes developing and implementing insurance software systems, operating inbound/outbound call centers, automating independent agencies — multiple perspectives that blend the focus of business, technical, and operational needs.
Before joining SBS, Frank was Senior Vice President of INSLogic, responsible for the development of core systems used for call-center operations, eCRM, policy servicing, carrier upload/download, third-party information, and Web quoting.
Prior to INSLogic, Frank was a twenty-year veteran of PMSC, where he held various positions. As VP of Banking Client Services, he grew the technical and business staff from twenty people to over 150, with over $18MM annual revenue. He also held various management positions, including responsibility for the enhancements and maintenance of the company’s premier enterprise product that became known as Series II.
Frank lives in Columbia, SC, and is married with three children.